Webdock - Notice history

All systems operational

Denmark: Network Infrastructure - Operational

99.96% uptime
Mar 2025 · 99.89%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Denmark: Storage Backend - Operational

99.67% uptime
Mar 2025 · 100.0%Apr · 98.99%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Denmark: General Infrastructure - Operational

100.0% uptime
Mar 2025 · 100.0%Apr · 100.0%May · 99.99%

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Mar 2025
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Webdock Statistics Server - Operational

100.0% uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Webdock Dashboard - Operational

100.0% uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Webdock Website - Operational

100.0% uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Webdock Image Server - Operational

100.0% uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Webdock REST API - Operational

100.0% uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Webdock AI Explain - Operational

100.0% uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Webdock AI Chat - Operational

100.0% uptime
Mar 2025 · 100.0%Apr · 100.0%May · 100.0%

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Mar 2025
Apr 2025
May 2025

Notice history

View current status

May 2025

A single host needs a reboot
ResolvedPartial outage12 minutes
  • ResolvedUTC

    The maintenance has been finished. All VPSes must be up and running.

    Once again, sorry for the inconvenience caused.

  • IdentifiedUTC

    One of our host needs a reboot after a kernel upgrade. All VPSes will experience a downtime. At max 15 minutes.

    Sorry for the inconvenience.

Issue with a single host
ResolvedPartial outage14 minutes
  • ResolvedUTC

    The maintenance has been finished. All VPSes must be up and running.

    Once again, sorry for the inconvenience caused.

  • IdentifiedUTC

    One of our host needs a reboot after a kernel upgrade. All VPSes will experience a downtime. At max 15 minutes.

    Sorry for the inconvenience.

MAY5
Host needs kernel upgrade and restart
CompletedMaintenance32 minutes
  • CompletedMay 05, 2025 at 7:47 AMUTC

    Maintenance complete and all customers are up

  • In progressMay 05, 2025 at 7:36 AMUTC
    Maintenance is now in progress.
  • PlannedMay 05, 2025 at 7:15 AMUTC

    We have a host machine which needs a kernel upgrade and reboot. Your VPS will go down for at most 5-10 minutes, usually a lot less. You can check if your server(s) are affected by logging in to Webdock as this will then be shown at the top of the page in a red alert window.

Apr 2025

APR30
Host needs kernel upgrade and restart
CompletedMaintenance12 minutes
  • CompletedApril 30, 2025 at 4:38 PMUTC

    The reboot has been completed and all customer instances are up. We apologize for the brief downtime.

  • PlannedApril 30, 2025 at 4:26 PMUTC

    We have a host machine which needs a kernel upgrade and reboot. Your VPS will go down for at most 5-10 minutes, usually a lot less. You can check if your server(s) are affected by logging in to Webdock as this will then be shown at the top of the page in a red alert window.

Snapshots may fail today
ResolvedPartial outage24 hours 11 minutes
  • ResolvedUTC

    Last night a fix was implemented by hypervisor support and a hotfix was deployed for the cluster communication issues we had been seeing. What this basically means is that a) we believe the issue is solved moving forward and b) some automated snapshots from last night did not complete. You should be able to see daily snapshots show up again after it runs tonight CEST time. We are marking this as resolved for now, but are still monitoring.

  • InvestigatingUTC

    We have been working on expanding our storage cluster. Something has gone wrong with configuration meaning some snapshot operations (especially for older VPS servers) will not work properly. We are currently investigating this incident and hope to get this resolved sometime today. For some subset of our customers, no automated backups were run today due to this issue.

Mar 2025

Small network outage in Denmark
Resolved28 hours 54 minutes
  • ResolvedUTC

    We have seen no further network drops this weekend. Our upstream provider claims they saw nothing anomalous and on our side we could not find much of anything either. The short duration of the event makes it hard to diagnose and we cannot rule out a fault at our upstream and it was just drowned out in noisy logs.

  • InvestigatingUTC

    We had a small network outage in Denmark, for about 3 minutes certain services could not be reached. We are investigating this incident currently.

Intermittent Network in DK
ResolvedPartial outage2 hours 45 minutes
  • ResolvedUTC

    This incident has been resolved. However, we'll have a close eye on this.

    Sorry for the inconvenience caused.

  • InvestigatingUTC

    We noticed the network is intermittent in DK, some customer sites going down and coming up again. We are currently investigating this incident.

    Sorry for the inconvenience.

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