Webdock - Notice history

All systems operational

Denmark: Network Infrastructure - Operational

99.98% uptime
Jun 2025 · 100.0%Jul · 99.94%Aug · 100.0%

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Jun 2025
Jul 2025
Aug 2025

Denmark: Storage Backend - Operational

100.0% uptime
Jun 2025 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2025
Jul 2025
Aug 2025

Denmark: General Infrastructure - Operational

99.92% uptime
Jun 2025 · 99.92%Jul · 99.95%Aug · 99.91%

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Jun 2025
Jul 2025
Aug 2025

Webdock Statistics Server - Operational

100.0% uptime
Jun 2025 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2025
Jul 2025
Aug 2025

Webdock Dashboard - Operational

99.94% uptime
Jun 2025 · 100.0%Jul · 99.81%Aug · 100.0%

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Jun 2025
Jul 2025
Aug 2025

Webdock Website - Operational

99.92% uptime
Jun 2025 · 100.0%Jul · 99.81%Aug · 99.95%

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Jun 2025
Jul 2025
Aug 2025

Webdock Image Server - Operational

99.94% uptime
Jun 2025 · 100.0%Jul · 99.81%Aug · 100.0%

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Jun 2025
Jul 2025
Aug 2025

Webdock REST API - Operational

99.94% uptime
Jun 2025 · 100.0%Jul · 99.81%Aug · 100.0%

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Jun 2025
Jul 2025
Aug 2025

Webdock AI Explain - Operational

100.0% uptime
Jun 2025 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2025
Jul 2025
Aug 2025

Webdock AI Chat - Operational

100.0% uptime
Jun 2025 · 100.0%Jul · 100.0%Aug · 100.0%

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Jun 2025
Jul 2025
Aug 2025

Notice history

View current status

Aug 2025

Single host down in DK DC1
ResolvedPartial outage5 minutes
  • ResolvedUTC

    The host is back up and all customer instances are running. We apologize for any inconvenience caused.

  • IdentifiedUTC

    We have a Xeon host down in DK DC1 - NOC team is working on bringing the system back up. We hope to have customer instances up and running in about 10-15 minutes.

Issue with a single Ryzen host
ResolvedPartial outage16 minutes
  • ResolvedUTC
    This incident has been resolved.
  • IdentifiedUTC

    The host needs a reboot. There will be 15 to 20 minutes of downtime.

Yet another LXD host needs a reboot
ResolvedPartial outage10 minutes
  • ResolvedUTC
    This incident has been resolved.
  • IdentifiedUTC

    The system is a bit frozen. The snapshot and start operations seem to hang. A reboot is required, hence a 5-10 minutes of downtime

Issue with an another LXD-based host
ResolvedPartial outage11 minutes
  • ResolvedUTC

    This incident has been resolved. Sorry for the inconvenience.

  • InvestigatingUTC

    The host needs a reboot and will be up in 5-10 minutes.

A single host needs a reboot
ResolvedPartial outage9 minutes
  • ResolvedUTC
    This incident has been resolved.
  • IdentifiedUTC

    The host needs a reboot for proper functioning. Instances will see 5-10 minutes of downtime.

Jul 2025

Small outage in DK DC1
Resolved

  • We had a small outage again affecting Ryzen and Epyc workloads as well as our dashboard and related services. The event lasted about 10 minutes. All customers should be operational again. We apologize for the inconvenience.

    UTC
Partial outage in DK DC affecting Webdock dashboard and Epyc/Ryzen instances
ResolvedMajor outage1 hour 24 minutes
  • ResolvedUTC

    This incident has been resolved and all customers and services are back up. We sincerely apologize for the inconvenience caused here tonight. The incident was indeed a power event, and our electrician will be investigating the root cause further in the morning and hopefully we can find the cause and prevent anything similar happening again in the future.

  • IdentifiedUTC

    The incident unfortunately seems to be a complete power outage in the rack. A DC tech is en-route to the location to inspect the situation and hopefully power the rack back on. If this is a simple power event, we should be back up in about 45-60 minutes.

  • InvestigatingUTC

    We are currently investigating this incident. A network-level event seems to have affected a single rack in our DC, taking down our dashboard and some related services, as well as a number of our Epyc/Ryzen customer instances.

Issue with a single host
ResolvedPartial outage9 minutes
  • ResolvedUTC
    This incident has been resolved.
  • IdentifiedUTC

    One of our container-based hosts needs a reboot. There will be downtime for few minutes

Frozen lxd-based Host
ResolvedPartial outage14 minutes
  • ResolvedUTC
    This incident has been resolved.
  • IdentifiedUTC

    The host needs a reboot. Few minutes of downtime is to be expected.

Issue again with a single host (container-based based)
ResolvedPartial outage11 minutes
  • ResolvedUTC

    This incident has been resolved. Sorry for the inconvenience caused.

  • IdentifiedUTC

    The host requires a reboot. There will be few minutes of downtime.

Jun 2025

Frozen lxd-based Host
ResolvedPartial outage9 minutes
  • ResolvedUTC
    This incident has been resolved.
  • IdentifiedUTC

    The host will require a reboot. Instances will see few minutes of downtime.

Issue with a single unresponsive host
ResolvedPartial outage9 minutes
  • ResolvedUTC

    This incident has been resolved. Apologies for any inconvenience caused.

  • IdentifiedUTC

    The host is unresponsive and requires a reboot. The will be downtime for 5-10 minutes.

JUN27
Electric works in DK DC1
CompletedMaintenance8 hours
  • CompletedJune 27, 2025 at 3:00 PMUTC
    Maintenance has completed successfully
  • PlannedJune 27, 2025 at 7:00 AMUTC

    We are activating new solar power generating capacity in the DK-DC1 today. The electricians do not expect any disruption of power or think that we need to do any sort of emergency power testing today, so no disruption is expected.

  • In progressJune 26, 2025 at 7:15 AMUTC
    Maintenance is now in progress.
A single host needs a reboot
ResolvedPartial outage12 minutes
  • ResolvedUTC

    This incident has been resolved. Sorry for the inconvenience.

  • IdentifiedUTC

    One of our lxd-based hosts needs a reboot. Instances here will see some downtime.

Single Host Down in DK
ResolvedPartial outage14 minutes
  • ResolvedUTC

    This incident has been resolved. Once again, sorry for the inconvenience caused.

  • IdentifiedUTC

    One of our Ryzen host is down/inaccessible. We're looking into this.

    Sorry for the inconvenience.

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