Webdock - Block Storage unavailable in Finland – Incident details

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OCT11

Block Storage unavailable in Finland

ResolvedMaintenance2 hours 57 minutes
  • ResolvedUTC

    This incident has been resolved all VPS servers and services are back to operating normally.

  • UpdateUTC

    We are a bit delayed with completing the procedure as our remote management interface has become unresponsive and needs a restart before we can interact/reboot the affected host system. We hope to initiate the restart within the next 30-45 minutes or so.

  • UpdateUTC

    We will need to reboot the affected host system, bringing down a number of VPS servers for a short period of time, or about 5-15 minutes

    To see if you are affected, log in to your Webdock dashboard and if you are impacted you will see a red alert at the top of the screen.

    We expect to perform the reboot anytime within the next 30-60 minutes

  • IdentifiedUTC

    Our Block storage Array has degraded in Finland and your block storage is unavailable at this time. We are exchanging drives to bring the array back up.